Privacy Policy

[Beijing LingKe XianXing Technology Co., Ltd.] (hereinafter referred to as "we" or "the Company") places great importance on the protection of user privacy and personal information. This Privacy Policy (hereinafter referred to as "this Policy") aims to explain how we collect, use, store, share, and protect your personal information, as well as the rights you have regarding your personal information. Please read this Policy carefully and thoroughly before using [Software Name] (hereinafter referred to as "the Software") and related services. If you do not agree with any part of this Policy, please discontinue your use of the Software and related services immediately.

1. Scope of Application

This Policy applies to the course booking, membership management, and related functions provided by the Software. This Policy explains how we handle personal information of merchants and end-users (e.g., members, students). This Policy does not apply to third-party services or platforms accessed through the Software. We recommend that you read the privacy policies of third-party services before using them.

2. Collection and Use of Information

2.1 Types of Information Collected

We may collect the following types of personal information with the explicit authorization and consent of the merchant to assist them in completing membership management, course booking, and related services. We are committed to collecting and using information only within the scope necessary to achieve the purposes stated below and in compliance with relevant laws, regulations, and platform policies.

2.1.1 Merchant Information

To complete merchant registration, identity verification, and service provision, we may collect the following information:

• Basic Information: Including merchant name, contact person’s name, contact details (e.g., phone number, email address), business license information, and business address.
• Account Information: Including merchant account username, password, and payment information (e.g., bank account details).
• Business Information: Including course information, service content, pricing, and operating hours provided by the merchant.

2.1.2 Member/Student Information

To assist merchants in membership management and course booking, we may collect the following information under merchant authorization:

• Identity Information: Including member/student name, gender, age, and contact details (e.g., phone number, email address).
• Course Information: Including course booking records, class schedules, course progress, and feedback.
• Membership Information: Including membership card number, membership level, points, consumption records, and coupon usage.
• Payment Information: Including payment methods, payment amounts, and payment times (payment information is processed by third-party payment platforms, and we only receive payment results).

2.1.3 Device Information

To optimize software performance, enhance user experience, and ensure service security, we may collect the following information:

• Device Identifiers: Including device model, operating system version, and unique device identifiers (e.g., IMEI, MAC address).
• Network Information: Including IP address, network type (e.g., Wi-Fi, 4G), and network status.
• Log Information: Including access times, usage frequency, operation logs, and error logs.

2.1.4 Location Information

With the authorization of merchants and members/students, we may collect location information to provide location-based services (e.g., nearby merchant recommendations, course navigation). You can disable location authorization through device settings.

2.1.5 Other Information

With the explicit consent of the merchant, we may collect other business-related information, such as:

• Marketing Information: Including member/student preferences and consumption habits to provide personalized services.
• Feedback Information: Including member/student evaluations and suggestions for courses and services to improve service quality.

2.2 Purposes of Information Use

The information we collect will be used for the following purposes to help merchants better manage members and courses:

• Providing Core Functions: Including course booking, membership management, payment processing, and notifications.
• Optimizing Service Experience: By analyzing usage data, we optimize software performance and enhance user experience.
• Supporting Merchant Operations: Providing merchants with data analysis, member profiles, and marketing tools to improve operational efficiency.
• Ensuring Service Security: Monitoring and preventing fraud and abuse through device and log information.
• Complying with Laws and Regulations: Fulfilling obligations such as information disclosure and data storage as required by laws and regulations.

3. Sharing and Disclosure of Information

We will not sell, trade, or transfer your personal information to third parties, except in the following cases:

• With Your Explicit Consent: We may share your information with third parties with your consent.
• Legal Requirements: We may disclose your information as required by laws, regulations, judicial procedures, or government requests.
• Protecting Legal Rights: We may disclose information to protect our legal rights or user safety.
• Third-Party Service Providers: We may cooperate with third-party service providers to support our business operations (e.g., payment processing, data analysis, cloud storage). These providers will access your information only to the extent necessary and are committed to protecting your privacy.
• Platform Policies: We strictly comply with the policies of relevant platforms (e.g., mobile operating systems, WeChat) and share or disclose information only within the scope permitted by the platforms.

4. Storage and Protection of Information

4.1 Storage Period

We retain your personal information only for the period necessary to achieve the purposes stated in this Policy, unless otherwise required by laws and regulations. When your personal information is no longer needed, we will take measures to delete or anonymize it securely.

4.2 Security Measures

We adopt reasonable technical and administrative measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Specific measures include data encryption, access control, regular security audits, and employee training. We regularly evaluate and update our security measures to address the latest threats.

5. Your Rights

Under relevant laws and regulations, you have the following rights regarding your personal information:

• Right to Access: You have the right to access the personal information we hold about you.
• Right to Rectification: You have the right to correct inaccurate or incomplete personal information.
• Right to Erasure: You have the right to request the deletion of your personal information, unless we are required to retain it for legal or legitimate reasons.
• Right to Withdraw Consent: You may withdraw your consent to our processing of your personal information at any time.
• Right to Data Portability: You have the right to obtain a copy of your personal information and transfer it to another service provider.
• Right to Complain: If you believe our processing of personal information violates relevant laws and regulations, you have the right to file a complaint with regulatory authorities.

To exercise the above rights, please contact us using the information provided at the end of this Policy. We will respond to your request within the time frame required by laws and regulations.

6. Protection of Minors

We attach great importance to the protection of minors’ personal information. If you are a minor, please use the Software and related services under the guidance of a legal guardian. We will not collect, use, or disclose minors’ personal information without the consent of a legal guardian.

7. Changes to the Privacy Policy

We may update this Policy from time to time. In the event of significant changes, we will notify you through the Software or other appropriate means. Please review this Policy periodically to stay informed of the latest updates. Your continued use of the Software and related services constitutes your acceptance of the updated Policy.

8. Governing Law and Dispute Resolution

The formation, execution, and interpretation of this Policy shall be governed by the laws of the People’s Republic of China. Any disputes arising from this Policy shall be resolved through friendly negotiation. If no agreement can be reached, either party may file a lawsuit with the competent court in the Company’s jurisdiction.

9. Contact Us

Thank you for using [NutBooking]!